job opening

Purple Dash Divider

Dispatcher / Transportation Specialist

Zodiak Transportation Logistics & Solutions is seeking a highly organized and detail-oriented individual to join our team as a Customer Service representative. If you have a passion for delivering outstanding customer service and possess excellent communication skills, join our team at Zodiak Transportation Logistics & Solutions as a Customer Service Representative. 


  • Serve as the primary point of contact for customers, addressing inquiries, resolving issues, and providing exceptional service.
  • Respond to customer inquiries via phone, email, or chat, providing accurate and timely information.
    Assist customers in booking transportation services, managing reservations, and providing necessary documentation.
  • Maintain customer records and update information accurately in the company’s database.
  • Collaborate with other team members to ensure seamless coordination between customer service and transportation operations.
  • Handle customer complaints or escalations, striving to achieve effective resolutions and customer satisfaction.
  • Provide product information and recommendations to customers, promoting additional services or upgrades when appropriate.
  • Identify opportunities for improving customer service processes and contribute to the development of solutions.


  • High school diploma or equivalent; additional education or training in customer service is a plus.
  • Proven experience in a customer service role, preferably in the transportation or logistics industry.
  • Excellent communication skills, both verbal and written, with the ability to empathize and engage with customers.
  • Strong problem-solving and decision-making abilities, with a focus on delivering effective solutions.
    Proficient computer skills and familiarity with customer service software and systems.
  • Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
  • Patience, empathy, and a positive attitude when dealing with customer inquiries or concerns.
  • Attention to detail and accuracy in data entry and customer record management.
  • Ability to work collaboratively in a team environment, supporting colleagues and contributing to a positive work culture.

Apply now to be part of a customer-centric organization dedicated to providing exceptional transportation experiences.

employment application

Ready to join our team? Take the first step by completing our online application below. We value your interest in Zodiak and appreciate you taking the time to share your qualifications with us. If you're a good fit for our team, we'll be in touch with you shortly to discuss the next steps. We look forward to the possibility of welcoming you to the Zodiak family!

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